This notice explains what personal information Paws & Pines Veterinary Practice collects through this website and at the practice, and what happens to it. Last updated: 1 March 2026.
Who we are
Paws & Pines Veterinary Practice Ltd, 2 Larch Lane, Larchford, is responsible for your personal data. Write to privacy@pawsandpines.example about anything on this page.
What we collect
Visit requests: your name, email, phone number if you give one, your pet's name and species, and what the visit is for
Client records: your contact details and your pet's clinical records, kept for as long as the professional rules for veterinary practices require
Care plans: the payment details our direct-debit provider needs to collect the monthly payment
Insurance claims: the details your insurer needs, sent only when you ask us to claim directly
Website use: anonymous, aggregated statistics with no advertising cookies and no tracking across other sites
What we do not do
We do not sell or share your details, we do not send reminders or news you have not asked for, and we never ask you about your own health. Please keep your pet's medical details for the consult room rather than the booking form.
Your rights
You can ask to see, correct, export or delete your personal data by writing to privacy@pawsandpines.example. You can also complain to your data protection authority.