ASHFORDPlumbing & Electrical
Plumbing · Heating · Electrical · Ashford, Kent

The house, working as it should.

One family-run team for the pipes, power and heat behind everyday life — from a leaking tap to a full rewire.
Book a visitSee services & prices
  • Gas Safe registered engineers · NICEIC registered electricians
  • A written price before we start · 12-month guarantee on everything we fit
A Victorian brick terrace on a winter morning after rain, wet slate roofs and warm lit windows, a plain graphite van at the kerb
One team, through the whole house

Practical work. Properly joined up.

Plumbing, heating and electrics often meet in the same room. Our own engineers plan the whole job, without passing it between subcontractors.
Read the written price list
Neat new copper pipework and a plain white boiler casing on a pale wall in a utility room, a window and a plant beside them
01

Plumbing & leaks

Leaks, blockages, taps, valves, stopcocks and outside taps.
02

Boilers & heating

Servicing, fault-finding and boiler replacement by Gas Safe registered engineers.
03

Electrical

Fuse boards, rewires, sockets, lighting and safety reports by NICEIC registered electricians.
04

EV chargers

Surveys, a dedicated circuit and a 7 kW home charger, registered with the network operator.
05

Bathrooms

Showers, complete refits and walk-in shower rooms — plumbed, wired and tiled by our own team.
06

Landlords

Gas safety records and electrical safety reports, booked with your tenant in one call.
Call-out fees · VAT included

Clear before we set off.

Each fee includes VAT and the first hour. After that it is £68 an hour, charged in half hours, and every part is priced before it goes in. We tell you the fee on the phone before anyone travels.
Weekdays
£95Mon–Fri 8:00–18:00
  • First hour included
  • Parts priced before fitting
Book a visit
Evenings & Saturdays
£145Mon–Fri 18:00–22:00 · Sat
  • First hour included
  • Parts priced before fitting
Ring the office
Nights & Sundays
£19522:00–8:00 · Sun · bank holidays
  • First hour included
  • Made safe on the night
Ring the office
Services & prices · 2026

A useful price, in writing.

VAT and labour are included. Parts for a repair are priced on the day. Before any work starts, you receive a written price and choose whether to go ahead.
An engineer's hands holding a tape measure against new copper pipes on a plaster wall
Tell us about the job
Kinds of work

Plumbing & leaks

  • Call-out and first hour

    Fixed fee

    A plumber at your door on a weekday, with the first hour of work included. Any part is priced before it goes in.

    1 h£95weekdays, parts extraCall-out fees: Call-out and first hour

  • Leak traced and repaired

    We find where the water is coming from, repair the joint or pipe and leave the floor or ceiling open to dry.

    1–2 hfrom £120Book: Leak traced and repaired

  • Blocked sink, bath or WC

    Cleared by hand or with the machine, and the trap and waste refitted so it does not come back next week.

    1 h£110most blockagesBook: Blocked sink, bath or WC

  • Tap or valve replaced

    A dripping tap or a toilet that will not stop filling, put right with parts we keep on the van.

    45 minfrom £85plus the tapBook: Tap or valve replaced

  • Main stopcock replaced

    A stiff or weeping stopcock swapped for a new one, so the water goes off when it matters.

    1–2 hfrom £140Book: Main stopcock replaced

  • Outside tap fitted

    A frost-proof outside tap with its own isolating valve, plumbed through the wall and sealed.

    1.5 hfrom £145Book: Outside tap fitted

Boilers & heating

  • Annual boiler service

    A Gas Safe registered engineer checks the flue, burner and pressure, tests the combustion and leaves a written record.

    45 min£89Book: Annual boiler service

  • Boiler repair

    The fault found and explained, then a fixed price for the part before we order it.

    1 h +from £95call-out and first hourBook: Boiler repair

  • Combi boiler replacement

    Old boiler out, new combi in, the system cleaned and the maker's warranty registered for you.

    1–2 daysfrom £2,450fittedBook: Combi boiler replacement

Electrical

  • Fuse board upgrade

    A new consumer unit with RCBO protection on every circuit, tested and certified.

    Half a dayfrom £495Book: Fuse board upgrade

  • Extra socket or light

    A new double socket, an outside light or a light where there was none, chased in and made good.

    1 hfrom £95Book: Extra socket or light

Landlords

  • Gas safety record

    Every gas appliance checked and the record emailed to you and your tenant.

    45 min£75boiler, hob and one fireBook: Gas safety record

  • Both on one visit

    The gas record and the electrical report together, booked with your tenant in one call.

    Half a day£215Book: Both on one visit

EV chargers

  • Your charger, fitted

    You bought the charger; we fit it on a dedicated circuit, test it and send the certificate.

    Half a day£495Book: Your charger, fitted

  • Charger survey

    We check the fuse board, the supply and the cable route, and send a fixed price.

    30 min£60taken off the fittingBook: Charger survey

Bathrooms

  • Shower fitted

    An electric or mixer shower, the pipework or cable run to it and the wall made good around it.

    1 dayfrom £650Book: Shower fitted

  • Bathroom refit

    Strip-out, plumbing, electrics, tiling and fitting by our own team, on one written price.

    2–3 weeksfrom £6,500Book: Bathroom refit

  • Walk-in shower room

    The bath out, a level-access tray or wet floor in, with a fan and lighting to suit.

    3 weeksfrom £8,900Book: Walk-in shower room
From first ring to finished job

No mystery between the call and the certificate.

The same five steps for a dripping tap or a full rewire. Nothing starts without your yes.
Book a visitQuestions before you ring

  1. Ring or write

    We tell you the call-out fee before anyone sets off.

  2. We look

    An engineer finds the cause, shows you, and photographs anything behind a panel.

  3. Written price

    A fixed price for the work and the parts, by text or email, before we start.

  4. The work

    Our own team, tidied as we go, tested before we pack up.

  5. Certificates

    Gas or electrical certificates and the 12-month guarantee, by email.

Our work · recent case files

Four homes and halls. Four written plans.

Ashford and the villages around it — four jobs from the book, each priced in writing before it started.

Discuss a similar job
A sitting room in a 1930s semi with a few floorboards lifted over neat new cables, a fireplace behind

Case A · Rewire, Willesborough

Room by room, power on every night — 6 days.

New copper pipework, valves and a pump around a white cylinder in a village hall's plant room

Case B · Heating, Charing village hall

Over the October half-term — 5 days.

A dark grey home car charger with its cable coiled, on a pale brick wall beside a hedge

Case C · EV charger, Great Chart

Survey to certificate in one day.

A finished walk-in shower room in pale stone tiles with a glass screen, a basin unit and a towel radiator

Case D · Bathroom, Tenterden

On one written price — 12 days.

About us · family-run since 1998

Built at the spare-room desk. Kept close ever since.

Ray Hollis started the firm from his spare room in 1998. Tom joined as an apprentice in 2006 and qualified as an electrician; Megan joined in 2015 and fitted our first car charger four years later. Today there are six of us, two vans and an office on Brook Court — and every job is done by someone who works here, never a subcontractor.
  • Ray HollisFounder · plumbing and heating
  • Tom HollisElectrician · rewires and fuse boards
  • Megan HollisElectrician · EV chargers
  • Sam ReyesPlumbing and heating engineer
  • The officeCalls, bookings and paperwork

“Our name is on the price, the work and the certificate.”

Ray, Tom, Megan and Sam laughing together in the open doorway of the Brook Court workshop, shelves of tools behind them
Local ground

Ashford, and the villages within about twelve miles.

Wye, Charing, Hamstreet, Kingsnorth, Great Chart, Bethersden, Tenterden and the places in between. Not sure whether you are in the area? Ring the office and tell us your postcode.
Call the office
Kent villages, rooftops, hedged fields and lanes under a pale winter mist, two oast houses in the distance
Customers' notes

What stayed with them.

Five notes from kitchens around Ashford. Take the top card to read the next one.
The boiler gave up on a Sunday in January. We were told the fee on the phone, and it was running again by teatime.
Hannah WebbKennington
Tom rewired our 1930s semi room by room so we could keep living in it. The floorboards were back down every evening.
Martin and Jo EllisWillesborough
Megan priced the fuse board and the charger separately so we could choose. We did both, in one morning.
Daniel PriceGreat Chart
We had three bathroom quotes. Theirs listed every item, and it is exactly what we paid.
Sue MarshTenterden
Gas safety records and electrical reports for six flats, booked on one day and sent to me and to the tenants.
Kwame MensahLandlord, Ashford

Annual boiler service

£89 — a careful check, and a written record.

A Gas Safe registered engineer checks the flue, the burner and the pressure, with a written record left on the day. If you ask, the office emails a reminder when next year's service is due.
Book a boiler service

Landlord gas safety record — £75.

An engineer's hands working with a screwdriver inside the open casing of a wall boiler, copper pipes below
Useful before you ring

Straight answers before work begins.

Something else? Ring 01632 960274 or write to office@ashford-pe.example.
Water you cannot stop, water coming through a ceiling, no heating or hot water in cold weather, a trip switch that will not reset, or a socket that is hot or sparking. If you are not sure, ring and ask — we will tell you honestly if it can wait until the morning.
Contact

Tell the office what needs doing.

Give us the outline and your postcode. The office replies with a time and the call-out fee, or a price for the job.
Ashford Plumbing & Electrical LtdUnit 4, Brook Court, Henwood Ashford TN24 8DHoffice@ashford-pe.example

Office Mon–Fri 8:00–18:00 · Sat 8:30–13:00. Ring 01632 960274.

The open door of the Brook Court office on a cool morning, wet paving and the side of a plain van
Open in maps

A Kent street of brick terraces at dusk after rain, a street lamp lit and one window glowing
Ashford · Kent

One call for the work behind the walls.

A family-run team for plumbing, heating, electrical work, EV chargers and bathrooms.
Book a visitCall 01632 960274
Henwood · Ashford
Dusk, after rain